29Blue Web Hosting

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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up window will show up. It comprises exhaustive information about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide array of instructional videos illustrating how to use our Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can swiftly get to know our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you searching for, take a glance at our extensive Frequently Asked Questions section, which covers questions asked by actual persons and provides practical solutions. We frequently update our FAQ database with new articles in order to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of customer support engineers available 24/7 and eager to assist you with any question. Each support ticket you submit will be responded to in less than one hour (the average trouble ticket response time is approximately 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 133899

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com